What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sub-user accounts cannot view the form submissionsAsked by NCSbrighton on January 19, 2017 at 07:41 AM
I have a sub account, but cannot see the details of any submissions when someone fills in a form. Please tell me how I can view it.
The EU DataCenter is not checked in your account, your sub-user accounts have this enabled. Please advise them to uncheck this option to their account settings in order to view the submissions.