What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Product lightbox images are not displayed

    Asked by pdoig on January 19, 2017 at 12:22 PM

    Hi I've had this form working for many months, I have just noticed that the images in the form no longer open in light box when clicked, this used to work fine.

    The form link is https://form.jotform.co/60164349813860

    Can you please suggest how to fix this.

    Page URL:
    http://treasurechest.kiwi.nz/index.php/order-form

  • Profile Image
    JotForm Support

    Answered by Kiran on January 19, 2017 at 01:28 PM

    I have checked your JotForm and see that the product images are displayed properly at my end when I clicked on an image.

    Were you able to fix the issue? If the issue still persists at your end, please let us know. We will be happy to assist.