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I have inspected your form http://www.jotform.us/form/70005967845159 inside of V4 Form Builder and I was able to replicate mentioned issue. However on your live form apostrophes are shown correctly.
I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.
For now you can switch back to Version 3 of our form builder if you want to see apostrophes correctly inside of Form Builder as well.
You can switch to Version 3 on settings page of your account.
Thank you for getting that fixed up. In your image though you are referencing a different form. That form displays correctly. Its the other form that does not.
Sorry about that. I found your other form http://www.jotform.us/form/62806631178156 and I saw mentioned issue on live form as well.
To resolve this issue, please switch your Form Builder to Version 3 and then open field properties for both fields and change encoded value ' with an apostrophe.
Here is my cloned form on which I have fixed mentioned issue: https://form.jotform.com/70187041629961
Feel free to clone it.
Once this issue is resolved inside of Version 4 by our developers, we will update you via this thread.
Let us know if you need further assistance.
We're sorry the inconveniences. Encoding problem on question labels is fixed now.
Thank you for contacting us.