What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit Button is not working, just says "Please Wait"

    Asked by houses4renttampa on January 19, 2017 at 07:14 PM

    When you click submit it simply says "Please Wait" and never submits the info and never sends the visitor to the thank you page.

    here is the link, please help


    Page URL:

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    Answered by houses4renttampa on January 19, 2017 at 08:44 PM


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    JotForm Support

    Answered by jonathan on January 20, 2017 at 12:22 AM

    We apologize for the delayed response. 

    We had issue with Stripe payment integration with our forms earlier. But the development team had already reverted and fixed the issue.

    This could be the reason your form https://www.jotform.us/form/61605452123143  that have Stripe payment tool on it was not working previously.

    Please try doing a test submission again. Let us know if issue persist.


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    Answered by harropdan on January 20, 2017 at 04:53 AM

    I'm still getting "Please wait" too?
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    JotForm Support

    Answered by liyam on January 20, 2017 at 05:21 AM

    Hello harropdan,

    I moved your form on to a different thread in order to assist you better.  We'll respond to you in a short while.