What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Tabs Widget Not Working for Jotform 4.0 -- wizard missing

    Asked by minemetitiri on January 19, 2017 at 10:36 PM

    Hi, In the new version of Jotform, that option is not available. I am trying to edit a cloned version of a form I created with the previous versions of jot form and there is not an option to update and edit the widget. Secondly, the custom CSS code I used is no longer accessible for me to update either. Do you have a solution with the 4.0 version of jotform?

    Page URL:

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    JotForm Support

    Answered by amy on January 20, 2017 at 01:35 AM


    Please give me a little time for detailed control. I'll get back to you as soon as possible.

    Thank you for your patience.


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    JotForm Support

    Answered by amy on January 20, 2017 at 01:57 AM

    Hi again,

    Thank you for waiting. To use the "Form Tabs Widget" you should add some pages to your form. If your form consists of a single page, the widget won't run.

    After adding a new page to your form, you'll be able to see the "Widget Settings" button. 

    To inject a custom CSS to the form tabs widget, please click "Widget Settings" and write your custom CSS codes with !important expression. For example; instead of this CSS code:

    .tabs-list.limegreen .current {

    background: red;


    Please prefer this one:

    .tabs-list.limegreen .current {

    background: red !important;


    Please let us know, if you need further assistance.

    Kindest Regards.

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    Answered by minemetitiri on January 20, 2017 at 03:50 AM

    I dont have the wizard showing. See SS. I only can see the gear and trash can. Is this a browser issue?

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    JotForm Support

    Answered by liyam on January 20, 2017 at 04:27 AM


    The properties icon for the Form Tabs widget has the same contents as the wizard on the old form builder. You can just click the gear icon and scroll down. You should be able to see the Custom CSS field at the bottom.


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    Answered by minemetitiri on January 20, 2017 at 05:45 AM
    The issue is not about custom CSS. The issue is not being able to update
    tabs and fields info. It doesn't give the option to change anything for an
    existing widget and when I create a new one, each time I go back to edit it
    becomes just as before without the option to edit the tab list.
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    JotForm Support

    Answered by liyam on January 20, 2017 at 06:31 AM

    Hello minemetitiri,

    I have just checked again the properties of the widget and for some reason it's not appearing as how it should on the wizard.

    Let me escalate this to the development team.  For the meantime, please go back to the older version of the form builder when editing your form by going to your Account settings and changing the form builder version to Version 3.

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    JotForm Support

    Answered by Scott on January 21, 2017 at 06:35 AM

    Hey minemetitiri,

    This issue is resolved now. Form Tabs widget will show widget settings (magic wand) button on our new builder from now on.

    Thank you for reporting this issue to us. Let us know if we can help you with anything else,


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    Answered by mgeisler02 on January 24, 2017 at 01:55 PM

    Hello!  I am having the same problem as this other user, and as far as I can tell, the issue is NOT actually fixed.  The widget settings that show up do not allow you to update the various pieces of the widget.  I want to update the number of people who can sign up for various workshops, and I can only do that when I use the old version; the 4.0 version does not allow me to make any changes to the components of the widget.

    P.S. I'm trying to update the Ticket Purchases widget.