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Google Sheet Integration Fails Before CompletingAsked by CitygateBmth on January 20, 2017 at 09:19 AM
I'm trying to integrate a form with Google Sheets (which I've done countless times without issue) but it's getting stuck at the page that says "Please wait while we're integrating your data."
If I leave the page and come back then it says it's done but the spreadsheet link is always: https://docs.google.com/spreadsheet/ccc?key=undefined
I've tried this with the same results in new and old forms and in V3 and V4 of the editor.
(I've also tried clearing the form cache, but that didn't work either)
I'm sorry for the trouble caused to you.
There seems to be some technical glitch with google spreadsheet integration. I also tried to test this with my own form and I am able to replicate the issue you are having.
I am reporting it to our backend team. We will get back to you as soon as we have any update from them.
Our backend team has just confirmed that this issue is resolved. I also tested google spreadsheet integration in one of my own form and it seems to work as expected.
I would suggest you to please re-integrate your form with google spreadsheet and get back to us if the issue persists.
Brilliant, thank you. All working this end too :)