What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    502 Bad Gateway Error

    Asked by media09 on January 20, 2017 at 11:50 AM


    Users are receiving a 502 Bad Gateway Error when they submit my form. 

    Please advice how to resolve this issue.

    Page URL:

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    Answered by 999marka on January 20, 2017 at 11:52 AM



    I have the same problem on my site. Please help me as well.

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    JotForm Support

    Answered by david on January 20, 2017 at 12:13 PM

    Apologies, we had server issues that are now fixed.  Forms should be working properly once again.

    Let us know if you have any further trouble submitting forms and we will be happy to have a look.