What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications are going to a different email address...how do I stop that?

    Asked by salemropes on June 01, 2012 at 01:46 PM

    When I set up my account I had a different email address when I started I then changed it in my account info and the email still goes to the first account.  How do I change that?

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    JotForm Support

    Answered by Goldo on June 01, 2012 at 01:59 PM

    You will need to change the recipient email by going to Setup & Embed > Email alerts.

    After making changes, you may need to grab a fresh embed code and replace the form code that is on your website.