notifications no longer coming through to our address

  • Profile Image
    Asked on January 20, 2017 at 01:26 PM



    Why am I no longer receiving notifications or being copied on forms when they are submitted? I should be copied on all of them, or at least receiving a copy of the form via email.


    Thank you,


  • Profile Image
    Answered on January 20, 2017 at 02:49 PM

    I checked our email logs for your address and it looks like your address was in our bounce list.  According to our logs, the address has already been removed and notifications should be sending once again.