What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    notifications no longer coming through to our address

    Asked by HomegrownPartners on January 20, 2017 at 01:26 PM

    Hello,

     

    Why am I no longer receiving notifications or being copied on forms when they are submitted? I should be copied on all of them, or at least receiving a copy of the form via email.

     

    Thank you,

    Shaina

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    JotForm Support

    Answered by david on January 20, 2017 at 02:49 PM

    I checked our email logs for your address and it looks like your address was in our bounce list.  According to our logs, the address has already been removed and notifications should be sending once again.