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    My google sheet integration stopped working. How can I remove and re-add it, but keep the same link?

    Asked by Johnschweighardt on January 20, 2017 at 01:33 PM

    I want to keep the same link because it is included in a notification email.  

    If I change the link then older emails will not point to the most current spreadsheet.

    Or is there another way without removing the link to re-establish the integration?

     

    Thanks

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    JotForm Support

    Answered by John_Benson on January 20, 2017 at 03:15 PM

    Unfortunately, a new spreadsheet will be created when you redo the integration.

    I would suggest you to create a notification message and a link of the NEW spreadsheet inside the OLD spreadsheet. In this way, the users who clicked the link from the old emails will be redirected to the new spreadsheet.

    Hope that helps. Thank you.