What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    User getting Error: Unable to connect to appropriate server.

    Asked by belmontjot on January 20, 2017 at 03:18 PM

    We are having a problem with a user getting the error message

    Error: Unable to connect to appropriate server.

    when they submit our form.  I just tested the form and was able to submit without any problems.

    Suggestions?

     

    Page URL:
    https://form.jotform.com/63136185514151

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    Answered by belmontjot on January 20, 2017 at 03:22 PM

    We figured it out.  Chrome was auto-filling in the selections.  When the person typed the information instead, it worked.  Interesting!  thanks anyway!

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    JotForm Support

    Answered by BDAVID on January 20, 2017 at 06:27 PM

    Glad to know you figured it out. Open a new thread if you need anything else, we will be glad to assist you.