What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why we cannot use my form?

    Asked by MahDum on January 20, 2017 at 10:58 PM

    Why we cannot use my form?


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    JotForm Support

    Answered by liyam on January 21, 2017 at 09:27 AM

    Hello MahDum,

    You have received more than 500MB of file submissions. Free users are only allowed 100MB. For this reason, your form was suspended due to over limit.

    You can delete your files with attachments and reduce the file submissions below 100MB and your forms shall be enabled again.

    If you have questions or if you need assistance, please let us know.