What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when i log in it keeps saying my emailis bouncing back but it works fine. how do we fix this now?

    Asked by clow24 on January 21, 2017 at 10:24 AM

    please call me 904-349-7947

  • Profile Image
    JotForm Support

    Answered by Nik_C on January 21, 2017 at 01:36 PM

    Unfortunately, we don't have a phone support.

    But we'll be more than happy to assist you through this thread.

    I checked the email associated with your account: clow24@aol.com, but I see it is not in the Bounce list now. I see that you mostly have Autoresponders set up, so Bounce message you saw doesn't affect that. And that's why everything is working fine as you said.

    If you have any additional questions please let us know.

    Thank you!