Unable to create a form from scratch

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    Asked on January 21, 2017 at 06:23 PM

    Hi. For some reason when I am trying to set up a new form from scratch, the system seems to lock-up. It just seems to sit and do nothing. I have to hit "cancel". When I ask to set up a form from a template, it works fine. Your help is appreciated. Thanks.

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    Answered on January 22, 2017 at 02:43 AM

    I failed to see this problem on my end. Here's how it looked like when I gave it a try:

    Try logging out of your JotForm account then log back in. If that won't suffice, clearing your browser's cache and cookies might help.