- WRSAAsked on June 02, 2012 at 09:57 AM
I have just come to Jotform, made a form and added it to the website and send several test forms but i am not getting notification emails, I do not have spam filters on this mail box.
The forms is at http://www.worldringsportsassociation.com/newnews2.html
Thanks for your help
- AtacanCAnswered on June 02, 2012 at 12:37 PM
We apologize for any invoncenience this may have caused. I've cloned your form and made a test submission. I was able to receive a notification email right away. Can you please add JotMail's Ip Addresses to your mail provider's whitelist and make another test?
- WRSAAnswered on June 02, 2012 at 01:14 PM
It appears that I cannot add IP addresses to providers email whitelist, I have to add an email address.
Can you tell me the email address that the notification will come from?
- pinoytechAnswered on June 02, 2012 at 02:54 PM
Upon checking your account, I found out that there's no Form in your account.