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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not getting Notification emails

    Asked by WRSA on June 02, 2012 at 09:57 AM

    I have just come to Jotform, made a form and added it to the website and send several test forms but i am not getting notification emails, I do not have spam filters on this mail box.

    The forms is at http://www.worldringsportsassociation.com/newnews2.html

    Thanks for your help

    Page URL:
    http://www.worldringsportsassociation.com/newnews2.html

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    Answered by AtacanC on June 02, 2012 at 12:37 PM

    We apologize for any invoncenience this may have caused. I've cloned your form and made a test submission. I was able to receive a notification email right away. Can you please add JotMail's Ip Addresses to your mail provider's whitelist and make another test?

  • Profile Image

    Answered by WRSA on June 02, 2012 at 01:14 PM

    It appears that I cannot add IP addresses to providers email whitelist, I have to add an email address.

    Can you tell me the email address that the notification will come from?

    Thank you

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    Answered by pinoytech on June 02, 2012 at 02:54 PM

    Hi,

    Upon checking your account, I found out that there's no Form in your account.

    Thank you!