What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adding to Facebook

    Asked by liroadwarriors on June 02, 2012 at 11:56 AM

    I followed the instructions on adding a form to Facebook and it does not seem to populate.

    When I click on the tab where the form is it takes me to the setup page where you paster to form code.

    Why wont it bring me to the form?

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    JotForm Support

    Answered by jonathan on June 02, 2012 at 06:14 PM

    Can you please provide us the URL of your facebook page where you embedded the form. We will check.

    This is the guide on how to -Adding-Form-to-Facebook . You may also watch its video version 

    Please update us. Thanks.

  • Profile Image

    Answered by liroadwarriors on June 02, 2012 at 08:26 PM

    Should you be able to view the form while you are logged in?

    When I am logged out and view the URL i see the form. When I am logged in it takes me the the page where you embed the code.

  • Profile Image

    Answered by jeanettebmz on June 02, 2012 at 08:46 PM

    @lidroadwarriors

    Did you follow the instructions my colleague pasted for you? also, if you still have problems could you please provide with a snapshot?

    Thanks!

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    Answered by liroadwarriors on June 02, 2012 at 09:06 PM

    Yes, I followed the instruction to the T. Even watched the video. The first image is when I am logged in. I follow all the steps, go back to my page, click the tab to bring me to the form and this appears.

    The second image is of what I get when I am not logged in. I can see the form.

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    JotForm Support

    Answered by idarktech on June 02, 2012 at 09:40 PM

    Hi,

    Is the 2nd image correct? If so, then the page works correctly :). Please note that when you are logged in as the Page Admin/Owner, you will not be able to view it as a form, except it's codes (clicking preview should help as well). That's how it works with Static Iframe. Please use different account when viewing your form or you can logout instead.

    Hope this helps. Thanks!