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  • Profile Image

    Why is our embedded form not working anymore?

    Asked by Kathy  on January 23, 2017 at 09:09 AM

    http://www.holbeininc.com/applicationform.html

     

    is our link

     

    We do not know when it stopped working or why. 

     

    Please advise.

    Page URL:
    http://www.holbeininc.com/applicationform.html

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    JotForm Support

    Answered by KadeJM on January 23, 2017 at 11:16 AM

    Thanks for letting us know about this problem you are having with your form not working.

    I've taken a look at your provided link to your embedded form which is visible on my end.

    It might have been a temporary problem and if so then we do apologize about any inconveniences.

    Are you still having this problem?

    If so then what isn't working?

    Was the form not able to submit or did you mean it wasn't displayed on your website perhaps?

  • Profile Image

    Answered by holbein2 on January 23, 2017 at 11:43 AM

    It was on my website but the form#31546291079862 was not in my "My Forms" page when I log in.  The other two were.  All submissions that were made for job applications are gone because the form wasn't working.  Apparently it was deleted on your end because today was the first time I logged in to your site. 

     

    Is there any way you can recover those job applications that were submitted?  We are conducting interviews and we never received the applications that were submitted online over the past several weeks.  They did not go to our email because again, the form was gone.

     

     

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    JotForm Support

    Answered by BJoanna on January 23, 2017 at 01:39 PM

    I just replied to your other thread https://www.jotform.com/answers/1043149 and it seems that you reported same issue on both threads. You also posted similar question on this thread https://www.jotform.com/answers/1043077.

    Please do not open multiple threads regarding same issue because this can only cause confusion. 

    I was not able to find your form with ID 31546291079862 on webpage you provided. Form with ID 70224440213137 is embedded on that page and that form is created on your account holbein2.

    To view your submissions from your form with ID 31546291079862 please login to your account holbein1.