What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Going to bronze

    Asked by niconi on January 23, 2017 at 09:23 AM



    We are using more and more Jotform and are going to use it much more in april or may.

    Could you inform us when the free version will be too short ?




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    JotForm Support

    Answered by KadeJM on January 23, 2017 at 11:37 AM

    We appreciate your interest in becoming a potential jotform subscriber and I see you have a question about when it might be a good idea to upgrade from the free version.

    You can take a look at https://www.jotform.com/pricing for a brief comparison.

    Honestly, this really depends and varies from user to user.

    The best way to track this is to keep an eye on how often your forms are being used as well as taking a look at your usage statistics for your account to gauge how your forms are doing on a day to day or monthly basis. At that point you can then decide what would be best.

    The main things you will need to watch for is if you are getting close to the submissions, form views, and also there is a 500 total submission limit for free accounts. Additionally, if you plan on having more than 5 forms that can be a factor as well. These are the main reasons for the coloring to warn you from Green (good) to Red (almost at limit).


    Your Current Usage: