What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot access to my form's data

    Asked by Timismile on January 23, 2017 at 10:30 AM



    I cannot open the received submissions of my forms, why? My account is still valid, my subscripition is alove.

    Can you please help me what coudl be the problem?

    Thank you very much and all the best,


    Page URL:

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    JotForm Support

    Answered by Mike on January 23, 2017 at 12:33 PM

    Thank you for contacting us.

    Are you having issues accessing form entries when you click on Submissions button?

    Please make sure to use the following domain to manage your data since your account is in a EU mode.