What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my embedded form is not submitting?

    Asked by JohanJot on January 24, 2017 at 07:00 AM

    Hi,

    Please let me know why my "Broker Form" wont submit.

    Could it have something to do with domain permissions?

    Thanks,

    Johan

    Page URL:
    http://pollenfinancebrokers.co.za/become-a-leads-provider/

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 24, 2017 at 07:55 AM

    I have checked our form and noticed it works, I see you have already embedded it using the iFrame method which is the one we do recommend to avoid conflict problems. 

    Here's what I got when tested your form: 

    If the problem still persists on your end, please try with incognito mode.

    Do let us know how it goes. 

  • Profile Image

    Answered by JohanJot on January 30, 2017 at 02:45 AM
    Hi,
    Thank you for the feedback. I'm still experiencing issues though when
    submitting the form. The emails doesn't go through. Any advice?
    Thanks,
    Johan

    ...
  • Profile Image
    JotForm Support

    Answered by John_Benson on January 30, 2017 at 03:15 AM

    I have moved your new issue to a new thread so we can properly assist you. Here's the URL: https://www.jotform.com/answers/1050108. Please wait for our reply on that new thread shortly.

    Thank you.