One Form Doesn't Submit All Information In The Emails

  • cfcag
    Asked on January 24, 2017 at 12:29 PM

    One of our forms isn't submitting all of the information in the emails it's generating. The form name is Staff Self Evaluation. The email submission appears to have a limit on how much it will appear as if the form is too long. Please assist!

  • Elton Support Team Lead
    Replied on January 24, 2017 at 2:25 PM

    If the data are available in your form submissions page but not on email notification, then the field variables e.g. {name} in your email notification are not updating or outdated. Incorrect field variables won't capture the value of the field.

    I suggest you recreate your email notification. Delete it and create a new one. This should fix it.