What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Billing Cycle

    Asked by StepStones on June 04, 2012 at 08:32 AM

    When does my monthly account reset itself in terms of submissions, uploads, etc?

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    JotForm Support

    Answered by mliz on June 04, 2012 at 08:52 AM

    For all accounts the submissions (Regular, Payment and SSL Submissions) resets every first day of the month. The Upload space is fixed and is not included in the monthly reset, you can free up space by deleting submissions with files attached on it manually.

    Thanks!