What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to upload private key file

    Asked by Brenda on January 24, 2017 at 02:07 PM

    I am trying to upload my key file, but once I browse and select the file from my desktop nothing happens.  Just the file name is appearing in the 'choose file" box but that's it, no action happens.

     

    Thanks.

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    JotForm Support

    Answered by Mike on January 24, 2017 at 02:10 PM

    There might be an issue with the private key wizard in Internet Explorer. It has been already escalated to our developers.

    Could you please try with any other browser? If this does not help, please let us know.