Unable to upload private key file

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    Brenda
    Asked on January 24, 2017 at 02:07 PM

    I am trying to upload my key file, but once I browse and select the file from my desktop nothing happens.  Just the file name is appearing in the 'choose file" box but that's it, no action happens.

     

    Thanks.

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    Mike
    Answered on January 24, 2017 at 02:10 PM

    There might be an issue with the private key wizard in Internet Explorer. It has been already escalated to our developers.

    Could you please try with any other browser? If this does not help, please let us know.