Is it possible to allow people to upload .mov files?

  • katieaj
    Asked on January 24, 2017 at 6:03 PM

    People are shooting iPhone videos and they are unable to upload them. 

  • Ian
    Replied on January 24, 2017 at 11:06 PM

    Thank you for contacting us.  You can add additional extensions for the "File Upload Fields":

    Is it possible to allow people to upload Screenshot 20

     

    You may also set the "Max File Size". FYI the default file size is 1MB(1024). You should add allowance to the Max Size if your intentions are videos that can be large on some occasions. Our servers would only accept up File Sizes up to 1GB(1048576) per each file. Your form might stop working if you set it above that limit.

    If you require further assistance, please do not hesitate to ask.