What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to allow people to upload .mov files?

    Asked by katieaj on January 24, 2017 at 06:03 PM

    People are shooting iPhone videos and they are unable to upload them. 

  • Profile Image

    Answered by Ian on January 24, 2017 at 11:06 PM

    Thank you for contacting us.  You can add additional extensions for the "File Upload Fields":

     

    You may also set the "Max File Size". FYI the default file size is 1MB(1024). You should add allowance to the Max Size if your intentions are videos that can be large on some occasions. Our servers would only accept up File Sizes up to 1GB(1048576) per each file. Your form might stop working if you set it above that limit.

    If you require further assistance, please do not hesitate to ask.