What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form has stop working, again!!!

    Asked by calebthomas on January 24, 2017 at 07:43 PM

    Why the heck does this keep happening?

    Very annoying - no way i am upgrading, far too unreliable

    Please rectify immediately, i have people in my organisation who very upset with this setup

    a note comes up - form not found

    Page URL:
    https://form.jotform.co/70159064954865

  • Profile Image
    JotForm Support

    Answered by jonathan on January 24, 2017 at 11:32 PM

    We apologize for the inconvenience caused. Your form Credit Card Payment https://www.jotform.co/form/70159064954865 was auto suspended by the Phishing filter due to suspected phishing form.

    But I have manually reviewed the form and your account, and I see it was a mistake on the Phishing filter. 

    I have now corrected and reactivated your account and forms. You can check the status when logged in at https://www.jotform.com/login

    Let us know if there is more we can help you with.

    Best