What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The New Form I Created Shows Error Message

    Asked by ocrmlabs on January 25, 2017 at 06:41 AM

    I then created a new form as I could not wait for the old one to update and then I got the message:

    "Form not found
    This form has been deleted by the owner.
    Try contacting the owner of this form."

    Which is silly as I have just created it?

    It does seem to be that things are not updating on your end at all. New forms and form updates not registering. This is on the eu side of things.

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    JotForm Support

    Answered by ashwin_d on January 25, 2017 at 07:42 AM

    Hello ocrmlabs,

    We have just received confirmation from our backend team that this issue is resolved.

    The form which you created seems to be working fine now. Please check the screenshot below:


    I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!