What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Completed Submits Are Not Being Sent

    Asked by johnhercock on January 25, 2017 at 08:04 AM

    Is there a problem - completed submits are not being sent - they hang in incomplete state

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    JotForm Support

    Answered by Ian on January 25, 2017 at 09:23 AM

    There was temporary issue, that appears to be solved now.

    I tried filling the test form and the it got processed and was redirected to paypal site, instantly

    Please try again and let us know if you still face any issue.