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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some Of My Forms Are Jumbled With Texts

    Asked by dandaily on January 25, 2017 at 10:03 AM

    I don't know if it's something I did or the other administrator, but some of the forms are jumbled with texts like this: Applying for Position

    C9fObkTUiJUUVbOf0BVvi9gt85Cfj5dYe6bbXkpm3cK
     
     
    I have the key on my computer now, though I didn't when I was trying to originally access those forms.
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    JotForm Support

    Answered by Nik_C on January 25, 2017 at 11:14 AM

    Your forms are encrypted so that's why you see that random data. 

    When you try to open the submissions you will have to provide the key in order to view them.

    Forms you should be able to view without the key. You can try clearing the cache of your Browser.

    If the issue persists, please let us know.

    Thank you!