What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I Have A Problem With The Orderable List Widget Items

    Asked by dsolet on January 25, 2017 at 02:44 PM

    This widget is potentially quite useful, but what I think is a bug, or at least a big limitation, prevented me from using it. If the lists are left unchanged by the respondent: (1) in the Preview Before Submit widget is used, the list is not shown and (2) in the e-mail receipt to the respondent, the list is also not shown. The list is only shown if the list is re-ordered (or if it is re-ordered and then set at the initial order). Sorry if I missed something.

    Page URL:
    https://form.jotform.com/70218299105152

  • Profile Image
    JotForm Support

    Answered by BDAVID on January 25, 2017 at 03:18 PM

    Thanks for letting us know about this:

    I have forwarded it to our widgets team. You will be updated via this thread when it gets fixed.

  • Profile Image
    JotForm Support

    Answered by widgets on February 22, 2017 at 10:40 AM

    Hi, this should be okay now. We apologize for the late response. Let us know if problem still persist.

    Regards,
    Widget Team

  • Profile Image

    Answered by dsolet on February 22, 2017 at 11:46 AM
    Thanks for your response. I used a workaround for the project and I don't
    have an immediate use for the widget right now, but I do expect to in the
    future.
    David
    ...