Problems with Googlesheet updation

  • Profile Image
    punits
    Asked on January 26, 2017 at 03:53 AM

    Hi

     

    I have this form which was linked to a google sheet. But suddenly, its not updating the data on the sheet. Kindly help me

    Google Spreadhseet link

    https://docs.google.com/spreadsheets/d/1UImtuwXh7g8Hwxo0Hg0hRsvMJoplZdxf22J4SMutvzc/

    I have already unlinked and linked to new file 3 times. 

  • Profile Image
    Chriistian
    Answered on January 26, 2017 at 04:17 AM

    Hello,

    Please try to clear your browser's cache then try to re-login to your account and re-integrate (remove integration and login again) the Google Spreadsheet integration on your form and see if this will help fix the issue.

     

    Let us know if you need further assistance.
    Regards

  • Profile Image
    blueballoonschool
    Answered on January 26, 2017 at 08:49 AM

    I am having the same issue! My form stopped updating on 12/31 :-(

     

    Jotform, Please email me at hello@blueballoonschool.com to help address this!

     

    Thanks!
    Rachel

  • Profile Image
    Chriistian
    Answered on January 26, 2017 at 09:02 AM

    Hi @blueballoonschool,

    To better assist you, I have moved your concern on a separate thread. You can check the thread here: https://www.jotform.com/answers/1047243. We will attend to your concern on the thread created accordingly.

     

    If you have any other question, please feel free to contact us again by creating a new thread.
    Regards.