All my forms disappeared!

  • Profile Image
    Pedro Nataniel
    Asked on January 26, 2017 at 06:56 AM

    Hi dears,

    I just wanted to adjust one of my forms. Surpisingly they are not in the "MYFORMS" area however they can be seen on my webpage:

    https://www.salsastyle.de/salsa-intensiv-wochenend-workshop-anmeldung.html
    https://www.salsastyle.de/bachata-intensiv-wochenend-workshop-anmeldung.html
    https://www.salsastyle.de/kontakt.html

    Ist there anything I or you can do to restore them to the "MYFORMS" area?

    Thank you in advance

    Pedro Nataniel

     

  • Profile Image
    olivia
    Answered on January 26, 2017 at 07:19 AM

    Hi Pedro,

    I have checked your account and I didn't replicate your issue. Please look at the following image:

    It is seen that it was a temporary issue. Could you please check your account again?

    If the issue still persists, please feel free to let us know.

    Thank you.

  • Profile Image
    Benutzer
    Answered on January 26, 2017 at 07:45 AM
    Thank you for the fast answer,

    in fact, as I sent the Email I was ask to confirm that I have an account and all of a sudden the forms reappeared.

    I love Jotform
    Have a nice day
    Pedro

    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Donnerstag, 26. Januar 2017 13:19
    An: pedro@salsastyle.de
    Betreff: Re: My forms are gone!!!!!!!

    A new response has been received:

    Answered by olivia
    Hi Pedro,
    I have checked your account and I didn't replicate your issue. Please look at the following image:

    It is seen that it was a temporary issue. Could you please check your account again?
    If the issue still persists, please feel free to let us know.
    Thank you.
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  • Profile Image
    olivia
    Answered on January 26, 2017 at 08:13 AM

    Thank you Pedro,

    We would like to hear that your issue is resolved. 

    If you need any other supports, please feel free to let us know.

    Thank you.