What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot Evaluate JSON?

    Asked by jaybee on June 04, 2012 at 09:58 PM


    I have just recently recently downloaded and extracted a jotform installation.

    I installed it and setup my database with credentials and got it to open the login form. However, i could not login because it shows up an error that says "Cannot Evaluate JSON".  Where do i look into this? 




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    JotForm Support

    Answered by abajan on June 04, 2012 at 10:06 PM

    Hi Jay

    Thanks for asking but support for JotForm installation issues should be requested via this form.


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    Answered by Keenlyside  on August 23, 2016 at 02:59 AM

    I have the same Problem! Please help!
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    JotForm Support

    Answered by liyam on August 23, 2016 at 03:21 AM

    Hello Keenlyside,

    I have moved your question to another thread in order for us to be able to provide you with more specific answers to your concerns, since the discussion on this thread may be not relevant to your concern, and likewise that the thread is already old. We'll respond to your concern on this link.

    Thanks for your understanding.