What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Keep The Entries In The User Contributed Dropdown In Sync

    Asked by CNSTradingLtd on January 26, 2017 at 11:31 AM

    I have 5 separate forms. Each uses the User Contributed Dropdown.

    Is it possible to keep the entries in the User Contributed Dropdown in sync?

    So if I add an Option to the User Contributed Dropdown in FORM 1 it updates the Options in the other 4 forms.

    If not, it would be a useful addition.




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    Answered by Boris on January 26, 2017 at 12:23 PM

    I'm afraid this is not possible, and due to technical way that the User Contributed Dropdown widget is built, this is unfortunately not likely to be implemented.

    Each User Contributed Dropdown widget on any form will have its own database of user submitted entries. Much like each form sends submissions to its own submissions page, so does each User Contributed Dropdown widget collect its submitted options in a separate place.

    Thank you for your understanding, and if there is anything else we can help you with, please let us know.

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    Answered by CNSTradingLtd on January 26, 2017 at 12:34 PM


    I understand what you mean. No problem.

    How about being able to import Options from a CSV to the widget?


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    Answered by Boris on January 26, 2017 at 12:57 PM

    That option does not exist at this time, however you can easily copy/paste an entire column of options you want to add from a CSV file into the widget - the options are added to the widget as a list, so simply newline will be enough to separate the list of options you are trying to add into the widget.

    For example, you can simply copy/paste a column of values from a CSV, such as this:


    And upon pasting it into the widget's configuration screen, all of them would be added to the widget:

    In a similar way, you can copy this list of values from a configuration wizard of the widget in one of your forms, and paste it inside the widget on your other forms.

    If I have misunderstood what you were asking about and you were thinking of something different, please describe your intended workflow and we'll be happy to help, or forward a feature request to our developers if it is feasible to get implemented.

    Thank you.

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    Answered by CNSTradingLtd on January 26, 2017 at 02:31 PM

    I agree that a copy and paste would work but there could be different added options in each Dropdown in each form.

    What would be neat would be to have an export feature from the Dropdown widdget. You could then export all the options from each form add them to Excel and use Excel to remove duplicates then Import the result to each Dropdown widget. Then they would all be updated and the same.

    Just a thought but making things easier is what computers are all about.


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    JotForm Support

    Answered by Kiran on January 26, 2017 at 03:29 PM

    I have moved the question with import and export options to a separate thread and shall be addressed there shortly. Please follow the link below:


    Thank you! 

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    Answered by oecc on April 12, 2017 at 03:48 PM

    Any news on this important issue?

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    JotForm Support

    Answered by Kiran on April 12, 2017 at 05:18 PM


    If you are referring to the feature to import and export the options of a User contributed dropdown widget, unfortunately, there is no update yet in this regard. You may check the other thread https://www.jotform.com/answers/1047828 which we have sent as a feature request to our backend team for the status.

    Thank you!