What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit button hangs at Please wait

    Asked by christinalr on January 26, 2017 at 11:35 AM


    I have a form on my prophoto/wordpress site and the submit button is not working.  It is simply saying "please wait".  I've tried the form on jot form and it submits just fine.  Please help asap!

    Page URL:

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    JotForm Support

    Answered by Kiran on January 26, 2017 at 12:21 PM

    It looks like that you have embedded the form using the form embed plugin. Could you try embedding the form on the page using default javascript embed code?

    Also, please make sure that you have disabled the form embed plugin to avoid any conflicts. Let us know if the issue still persists. We will be happy to assist you further. 

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    Answered by christinalr on January 26, 2017 at 08:44 PM

    Hi, I tried that and only the link shows up... 

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    Answered by christinalr on January 26, 2017 at 09:45 PM
    Please disregard. I figured it out. Thanks