What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I Have A File Download ErrorAsked by michaelcrowley on January 26, 2017 at 12:12 PM
File upload: four links are created instead of just two causing download error. This issue seems to be occurring again. Here is a screengrab of the error I get when I or any of my form users click the link to uploaded files...
As mentioned on the original thread, I have created a ticket on this thread and submitted it to our developers. If there are updates, you should know it on this thread.
Again, here are the correct download links:
Sorry for the late update. We tried to replicate your concern on a clone of your form but to no avail.
May we ask if you're having the same issues with subsequent entries on your form?