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    I Have A File Download Error

    Asked by michaelcrowley on January 26, 2017 at 12:12 PM

    File upload: four links are created instead of just two causing download error. This issue seems to be occurring again. Here is a screengrab of the error I get when I or any of my form users click the link to uploaded files...

     

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    JotForm Support

    Answered by Welvin on January 26, 2017 at 12:22 PM

    As mentioned on the original thread, I have created a ticket on this thread and submitted it to our developers. If there are updates, you should know it on this thread.

    Again, here are the correct download links:

    https://eu.jotform.com/uploads/michaelcrowley/51963493297974/361161452496857176/Craig Kavanagh, 19th Feb 2016.pdf

    https://eu.jotform.com/uploads/michaelcrowley/51963493297974/361161452496857176/Craig Kavanagh, O'Hanrahan Lally solicitors 25.01.17.pdf

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    JotForm Support

    Answered by NeilVicente on February 05, 2017 at 02:32 PM

    Hi Michael,

    Sorry for the late update. We tried to replicate your concern on a clone of your form but to no avail. 

    May we ask if you're having the same issues with subsequent entries on your form?

    Thanks!