What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Downgrade nicht möglich

    Asked by MrTacker on June 05, 2012 at 05:46 AM

    Ich kann mein Formular nicht "downgraden".

    Ich benötige es nicht mehr und möchte daher die monatliche Zahlung stoppen.

    Das Abo über Paypal habe ich vorsorglich schon mal gekündigt sa das keine Zahlungen mehr laufen.

    Was soll ich jetzt tun?

     

    Chris

  • Profile Image
    JotForm Support

    Answered by liyam on June 05, 2012 at 07:03 AM

    Hello Chris,

    I checked your account and confirmed that you have successfully canceled your subscription already.  You won't get charged again.  Your account is scheduled to be downgraded on June 26, 2012.  After this date, your account will be set to free account status.  You may also subscribe again anytime.

    If you have other questions or concerns, please let us know.

    Thanks.