What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Bug with quantity options dropdownAsked by buymorefans on January 26, 2017 at 08:22 PM
Please go on my website and test this:
Choose a quantity and you'll see a $ amount subtotal. Not choose back the '-' wuantity (nothing) and you'll see that the subtotal of the product doesn't change back to '$0', it still shows the price of the previously selected quantity, for example '$135', which is very confusing for the user, as they think they have to pay a larger total that they actually do.
Please let me know ho to fix this thanks, and please note that I can't delete all the product and re-create them, because this form is using the old Jotfom conditional fomatting that is not available for new forms.
Let me know thanks,
I tested, but could not replicate the issue at my end.
Please clear your browser cache and try again and let us know if you still face any issue.