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    Embedded form redirects users to other pages.

    Asked by wesince2013 on January 27, 2017 at 02:44 AM

    Hello, I just got the same problem from 2 days ago. Pages embedded with Jotform redirect user to other pages. I've checked with my server group and they found no malware on my site. The problem should be in Jotform. 


    My site is wesince2013.com. Please also take a look.





    I tried to use the source form but not embedded url. It worked and I will keep an eye on this problem. Please do something on this. This is a serious security issue. 

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    JotForm Support

    Answered by candy on January 27, 2017 at 02:54 AM

    Dear Chris,

    I've checked your website and I did not find any JotForm embedded in, currently.

    We need further detailed information in order to detect the problem and try to solve.

    Could you please show us with screenshots and links in which form on your website the following situation occurs: "Embedded JotForm, redirect users to other pages. "

    Could you please explain the problem further in order to let us investigate.

    Thanks in advance.

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    Answered by wesince2013 on February 08, 2017 at 09:20 PM



    Last month I removed most embedded Jotform links in my site, except one. And yesterday my theme's header has been editted. A redirection code was added in. It redirected visitors to different kinds websites, which I believe aren't really relevant to the above problem. 


    I strongly suspect that it's because of poor coding of that very last embedded Jotform in my site.


    Please check and this is a serious problem for your company. I see no reason to use yours if there's security leak.




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    JotForm Support

    Answered by liyam on February 09, 2017 at 12:14 AM

    Hello Chris,

    Currently, your website is down:

    We look forward to your update so we can further investigate the matter.