All of my forms are disabled????

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    mccoymade
    Asked on January 27, 2017 at 08:48 AM

    All of my forms as disabled.  What happened, and how to I fix it?

    They were all working a few days ago, and I changed nothing.  HELP!!  This is how clients reach my business, and right now, no one can reach me via my websites.

    Thanks,

    Noelle McCoy

     

     

    ps.  if you goto the website listed below, and hit CONTACT US, it SHOULD take you to our jotform.  But all is takes me to is: FORM NOT FOUND - THIS FORM IS DISABLED

  • Profile Image
    liyam
    Answered on January 27, 2017 at 10:26 AM

    Hello Noelle,

    I checked your account and it was automatically suspended by the system due to suspected phishing. What I noticed particularly is the use of the word "Credit Card" on your form. This may have triggered the filter to think you are collecting credit card information. 

    Anyhow I reviewed your form and see no problems about it. With this, I have reactivated your account. You should be able to access your forms again.

    If you have questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.