What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal has changed my sandbox login.

    Asked by fltconference on January 27, 2017 at 09:22 AM

    I reported difficulty in testing with PayPal sandbox. I have now discovered that PayPal has changed my sandbox login, and once I updated my password and used the new login name, it works.

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    JotForm Support

    Answered by KadeJM on January 27, 2017 at 10:41 AM

    I see you appear to have been previously having a problem with your paypal credentials and using it with the sandbox enabled on our paypal integration.

    It sounds like you were able to figure it out and we're very happy to hear that it works for you now but, if you need help or if that's incorrect just let us know.