What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My captcha is not working on my website

    Asked by cgoell on January 27, 2017 at 05:30 PM

    The little wheel just spins and spins. What's wrong?



    Page URL:

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    JotForm Developer

    Answered by Helen on January 28, 2017 at 02:13 AM


    Thank you for contacting us.

    I have checked your website and I could replicate the same issue with you. As you can see below screen shot:

    It seems the issue was due to script conflict between the embedded form and those existing script on your website.

    To fix the problem, please re-embed the form using its iframe embed code instead.

    Follow this user guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If you have any questions or issue, feel free contact us.

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    Answered by cgoell on January 28, 2017 at 08:59 AM

    Thanks, Helen. That works. :)