Integration Problem With My Infusionsoft And JotForms

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    banpas
    Asked on January 27, 2017 at 10:59 PM

    Hello I am having trouble integrating my INfusionsoft and Jotforms. I get authenticated correctly but it is not giving me the option to put in the required email. 

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    ashwin_d
    Answered on January 28, 2017 at 06:43 AM

    Hello banpas,

    I'm sorry for the trouble caused to you. 

    Do you mean to say that none of your infusionsoft field are being listed for mapping? I would suggest you to please refresh the integration by removing the existing integration from your form and then re-integrating. See if the re-integration solves your problem and list all the fields for mapping.

    Are you using any custom field type in your InfusionSoft account?

    Do get back to us if the issue persists.

    Thank you!