The Form Disappeared, When I Archieved It.

  • tagtav
    Asked on January 28, 2017 at 10:44 PM

    I had my active form that I am using on my website www.silva2017reundion.com in the archived but i clicked unarchive and it disappeared.  I do not know were it went.  It is the good working one and I wanted to delete the rest.  Please help my find it.

  • John_Benson
    Replied on January 28, 2017 at 11:48 PM

    I checked the website URL you provided and I can see the form is working properly. See the image below if that is the form you're looking for:

    The Form Disappeared, When I Archieved It Screenshot 30

    Please go to your My Forms page. All your active forms should be there.

    The Form Disappeared, When I Archieved It Screenshot 41

    Let us know if you have any questions. Thank you.

  • John_Benson
    Replied on January 28, 2017 at 11:50 PM

    Update: See the image below to check all your forms:

    The Form Disappeared, When I Archieved It Screenshot 20

    If I have misunderstood your concern or you have any further question, please feel free to contact us anytime. 

  • tagtav
    Replied on February 1, 2017 at 9:45 AM
    I want to delete the others except the Membership Application form. I was
    just trying to make the form with the paypal. How do I move them or delete
    them.
    ...
  • Rose
    Replied on February 1, 2017 at 10:07 AM

    The form on your website is the only active form you have on your account as I checked.

    When click my forms section, this one is the only one you have and it is the form embedded to your website. 

    The Form Disappeared, When I Archieved It Screenshot 30

    Your Archieve and Favorites folder are empty. Furthermore, when click to trash folder, it is as seen here. Forms in the trash folder is unactive forms and if you purge them once, you can restore them again. 

    The Form Disappeared, When I Archieved It Screenshot 41

    From my screen, there seems no issue on your forms. If the mentioned form is not one of them, please provide us some details.