What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my submissions not showing?

    Asked by fmblanco on January 30, 2017 at 10:31 AM

    I have problem 

     

    all subscribe pass 10/01/2017 not appear in report

    WHY?

     

     

  • Profile Image
    JotForm Support

    Answered by AIDAN on January 30, 2017 at 11:24 AM

    Hi, thank you for contacting us.

    I have inspected your account and found that you have 5 forms. Could you please tell us which form are you having issues with, and provide us with more information about it so we can assist you better?

    Thank you in advance. We are awaiting your reply.

  • Profile Image

    Answered by fmblanco on January 30, 2017 at 01:46 PM
    2 forms have problem ..
    Leo pharma sala 1
    Leo pharma sala 2
    all users gone
    2017-01-30 14:23 GMT-02:00 JotForm :
    ...
  • Profile Image
    JotForm Support

    Answered by AIDAN on January 30, 2017 at 02:15 PM

    Hi again,

    Thanks to the information you kindly provided, I was able to address your issue. Your submissions should show up again now.

    If you need further assistance please let us know. We will be happy to help. Thank you.