Why are my submissions not showing?

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    fmblanco
    Asked on January 30, 2017 at 10:31 AM

    I have problem 

     

    all subscribe pass 10/01/2017 not appear in report

    WHY?

     

     

  • Profile Image
    AIDAN
    Answered on January 30, 2017 at 11:24 AM

    Hi, thank you for contacting us.

    I have inspected your account and found that you have 5 forms. Could you please tell us which form are you having issues with, and provide us with more information about it so we can assist you better?

    Thank you in advance. We are awaiting your reply.

  • Profile Image
    fmblanco
    Answered on January 30, 2017 at 01:46 PM
    2 forms have problem ..
    Leo pharma sala 1
    Leo pharma sala 2
    all users gone
    2017-01-30 14:23 GMT-02:00 JotForm :
    ...
  • Profile Image
    AIDAN
    Answered on January 30, 2017 at 02:15 PM

    Hi again,

    Thanks to the information you kindly provided, I was able to address your issue. Your submissions should show up again now.

    If you need further assistance please let us know. We will be happy to help. Thank you.