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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    forms being sent to wrong email

    Asked by creativealliance on June 06, 2012 at 12:00 AM

    The form entitled "SKIPLEX" should be sent to officemanager@schmidtengineering.net, but it keeps going to creativealliance@hotmail.com.

     

    I had this exact same problem a few days ago with another form.  You were able to fix it on your end.

     

    The website with the form is http://schmidtengineering.net/home.html.

     

    Thanks for your help.

     

    Page URL:
    http://schmidtengineering.net/home.html

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    JotForm Support

    Answered by mliz on June 06, 2012 at 12:10 AM

    You can update the recipient of the form notification within the JotForm editor, there are two Email alerts set the first alert named Notification has creativealliance@hotmail.com as the email recipient.

    To update this please open your form in JotForm then take the following steps:

    1. Click on "Setup and Embed" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Select Notification
    4. Click on "Reply-to and Recipient Settings", you can change the recipient email address
        
    For more information you may also visit the following page:
    Understanding Reply-To and Recipient Settings on E-mail Wizard

    Thanks!