forms being sent to wrong email

  • Profile Image
    creativealliance
    Asked on June 06, 2012 at 12:00 AM

    The form entitled "SKIPLEX" should be sent to officemanager@schmidtengineering.net, but it keeps going to creativealliance@hotmail.com.

     

    I had this exact same problem a few days ago with another form.  You were able to fix it on your end.

     

    The website with the form is http://schmidtengineering.net/home.html.

     

    Thanks for your help.

     

  • Profile Image
    mliz
    Answered on June 06, 2012 at 12:10 AM

    You can update the recipient of the form notification within the JotForm editor, there are two Email alerts set the first alert named Notification has creativealliance@hotmail.com as the email recipient.

    To update this please open your form in JotForm then take the following steps:

    1. Click on "Setup and Embed" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Select Notification
    4. Click on "Reply-to and Recipient Settings", you can change the recipient email address
        
    For more information you may also visit the following page:
    Understanding Reply-To and Recipient Settings on E-mail Wizard

    Thanks!