Email Blocked

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    Asked on June 06, 2012 at 07:32 AM

    Hi Guys,


    My emil for notofocations has been blocked by Jotform and I was advised to contact you?


    What's happened?




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    Answered on June 06, 2012 at 07:43 AM

    Hi ;

    I have removed your form from blocked list. It should work fine now.

    Email addresses are added to our bounce list when your mail service provider rejects or blocks the email we sent to you. See the reason for vlocking your account below;


    Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 Gq8R1j01E53uAhB01q8UEp Suspect= ed spam message rejected. IB704'


    Please change your form notification's sender name and email to "JotForm" and "", respectively.

    Please contact your service provider and ask them to add the following ip addresses shown on the link to their whitelist

    i hope this helps