What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspened?

    Asked by Kuldip Singh  on January 30, 2017 at 04:30 PM

    hi i was just editing my form and all of the sudden got my account suspended, why is this? 

    Page URL:
    lionfitnessonline.com

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    JotForm Support

    Answered by BDAVID on January 30, 2017 at 05:15 PM

    We apologize for the inconvenience. Your account has been activated. It was suspended by our phishing system, because of your form: http://www.jotform.us/form/70276103920145 

    Even though, it does not ask for credit card information, in your terms the words "credit card" are mentioned. I have white-listed your form to avoid this from happening again.

    Let us know if you need more help.

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    Answered by lionfitness on January 30, 2017 at 05:45 PM
    Thank you so much!
    Sent from my iPhone
    ...