What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does the scale not work in pdf?

    Asked by Yingxue on January 30, 2017 at 10:42 PM

    Hi,

     

    I'm trying to export a pdf survey from jotform, but I realised that some fields (like the scale) do not work in the pdf document. May I know if there is a solution to this?

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    JotForm Support

    Answered by Kevin_G on January 30, 2017 at 11:10 PM

    The scale field is replaced by a text box field when generating a PDF fillable form, this is explained on the guide about fillable PDF creator form: JotForm-Fillable-PDF-Creator-With-All-Points

    Form Collapse (5) and Page Break (6) fields are not shown on your PDF jotforms and the Star Rating (1), Scale Rating (2) and Spinner (3) will fall back to the plain input (text box) so you are still able to have the rating entered. The Matrix (4) field works as expected.

    If you have any question, let us know.