- kymmi123Asked on January 30, 2017 at 11:10 PM
I previously purchased a plan back in December of 2015. I previously cancelled it and noticed that you have charged my credit card $70 this month. I would like this charge removed.
- JotForm Supportashwin_dAnswered on January 30, 2017 at 11:25 PM
It seems on Jan 08, 2017 you have cancelled your bronze yearly subscription plan form your Paypal account but your subscription was renewed automatically on Dec 20, 2016.
I have sent a request to our billing team to process the refund for your last subscription payment. Please allow 3-7 days for the amount to reflect in your account.