What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot access to my forms

    Asked by gbbgenclikvespor on January 31, 2017 at 08:14 AM

    Merhabalar gün içinde yaşadığımız problem tekrarlandı şu an formlara ulaşamıyoruz 

  • Profile Image
    JotForm Support

    Answered by amy on January 31, 2017 at 08:19 AM

    Hi,

    We are sorry for the inconvenience.

    Today, we have some issues with Turk Telekom. Because of this reason, you encounter this problem. Our developers have been already working on it.

    Could you please try to view your form without "eu"?

    For example, instead of this:

    http://www.jotformeu.com/form/70021003902334

    Please try this link:

    http://www.jotform.com/form/70021003902334

    As I mentioned before, our developers are working on it. Whilst they are working on it, would you please try this temporary solution?

    Thank you.

    Kindest Regards.

  • Profile Image
    JotForm Support

    Answered by olivia on February 02, 2017 at 08:37 AM

    Hi,

    We are sorry for the issue again.

    The problem is fixed now. 

    If your internet service provider (ISP) is TTnet, you can view your form now but you may need to wait at most 24 hours for Superonline and other internet service providers.

    If you need any other supports, please feel free to let us know.

    Thank you for your understanding.