I cannot access to my forms

  • Profile Image
    gbbgenclikvespor
    Asked on January 31, 2017 at 08:14 AM

    Merhabalar gün içinde yaşadığımız problem tekrarlandı şu an formlara ulaşamıyoruz 

  • Profile Image
    amy
    Answered on January 31, 2017 at 08:19 AM

    Hi,

    We are sorry for the inconvenience.

    Today, we have some issues with Turk Telekom. Because of this reason, you encounter this problem. Our developers have been already working on it.

    Could you please try to view your form without "eu"?

    For example, instead of this:

    http://www.jotformeu.com/form/70021003902334

    Please try this link:

    http://www.jotform.com/form/70021003902334

    As I mentioned before, our developers are working on it. Whilst they are working on it, would you please try this temporary solution?

    Thank you.

    Kindest Regards.

  • Profile Image
    olivia
    Answered on February 02, 2017 at 08:37 AM

    Hi,

    We are sorry for the issue again.

    The problem is fixed now. 

    If your internet service provider (ISP) is TTnet, you can view your form now but you may need to wait at most 24 hours for Superonline and other internet service providers.

    If you need any other supports, please feel free to let us know.

    Thank you for your understanding.